:root{--n-0: #FFFFFF;--n-25: #FAFCFF;--n-50: #F4F7FC;--n-100: #EDF2F9;--n-150: #E4EBF4;--n-200: #D8E1EE;--n-300: #BCC8DA;--n-400: #94A3B8;--n-500: #6B7C95;--n-600: #4E5F79;--n-700: #33445F;--n-800: #1C2B44;--n-900: #0F1B30;--n-950: #0A1223;--n-1000:#060C18;--brand-cyan: #17BEDC;--brand-indigo: #4F5BE8;--duck: #FDB813;--duck-deep: #F59E0B;--beak: #F47A2B;--shirt: #3B9EE3;--t-blue: #3B82F6;--t-green: #22C55E;--t-purple: #8B5CF6;--t-amber: #E8961B;--c-whatsapp: #25D366;--c-instagram: #E1306C;--c-messenger: #0A7CFF;--c-telegram: #2AABEE;--c-tiktok: #FE2C55;--c-email: #8B5CF6;--c-voice: #F472B6;--c-webchat: #17BEDC;--accent: var(--brand-cyan);--accent-2: var(--brand-indigo);--accent-soft: color-mix(in oklch, var(--accent) 14%, transparent);--accent-line: color-mix(in oklch, var(--accent) 34%, transparent);--accent-ring: color-mix(in oklch, var(--accent) 28%, transparent);--accent-glow: color-mix(in oklch, var(--accent) 45%, transparent);--on-accent: #04121A;--accent-2-soft: color-mix(in oklch, var(--accent-2) 12%, transparent);--on-accent-2: #FFFFFF;--r-xs: 6px;--r-sm: 8px;--r-md: 10px;--r-lg: 12px;--r-xl: 16px;--r-2xl: 20px;--r-pill: 999px;--glass-blur: 20px;--glass-sat: 180%;--glass-hue: transparent;--ease: cubic-bezier(.4, 0, .2, 1);--dur-1: .12s;--dur-2: .2s;--dur-3: .32s;--density: 1;--row-pad: calc(9px * var(--density));--gap: calc(10px * var(--density));--pad-card: calc(15px * var(--density));--pad-page: calc(18px * var(--density));--font-display: -apple-system, BlinkMacSystemFont, "SF Pro Display", "Inter", system-ui, sans-serif;--font-ui: "Manrope", system-ui, sans-serif;--font-mono: "JetBrains Mono", ui-monospace, monospace;--sidebar-w: 240px}:root,[data-theme=light]{color-scheme:light;--bg: var(--n-50);--bg-grid: var(--n-100);--panel: var(--n-0);--surface: var(--n-0);--surface-2: var(--n-50);--surface-3: var(--n-100);--border: var(--n-150);--border-2: var(--n-200);--divider: var(--n-100);--text: var(--n-900);--text-dim: var(--n-500);--text-mute: var(--n-400);--text-on-dark: var(--n-0);--sh-1: 0 1px 2px rgba(16, 32, 60, .05);--sh-2: 0 1px 2px rgba(16, 32, 60, .04), 0 8px 20px -10px rgba(16, 32, 60, .12);--sh-3: 0 2px 4px rgba(16, 32, 60, .04), 0 18px 40px -16px rgba(16, 32, 60, .18);--sh-nav: 0 0 40px rgba(6, 12, 24, .35);--ok: #16A34A;--warn: #E8961B;--bad: #E4484D;--bubble-in: var(--n-0);--bubble-out: color-mix(in oklch, var(--accent) 14%, #FFFFFF);--scrim: rgba(15, 27, 48, .32);--glass-tint: rgba(255, 255, 255, .62);--glass-tint-thin: rgba(255, 255, 255, .42);--glass-lip: rgba(255, 255, 255, .65);--glass-lip-low: rgba(255, 255, 255, .14);--glass-edge: rgba(16, 32, 60, .1);--sh-glass: 0 8px 32px -8px rgba(16, 32, 60, .18);--nav-bg: var(--n-900);--nav-bg-2: #142441;--nav-text: #E8EEF8;--nav-text-dim: #93A4BF;--nav-label: #5D7192;--nav-hover: rgba(255, 255, 255, .06);--nav-active-bg: rgba(255, 255, 255, .1);--nav-active-tx: #FFFFFF;--nav-border: rgba(255, 255, 255, .08);--nav-card: rgba(255, 255, 255, .05)}[data-theme=dark]{color-scheme:dark;--bg: #0A1120;--bg-grid: #0D1626;--panel: #111B2C;--surface: #141F33;--surface-2: #1A2740;--surface-3: #21304C;--border: rgba(150, 180, 225, .11);--border-2: rgba(150, 180, 225, .19);--divider: rgba(150, 180, 225, .09);--text: #EAF1FB;--text-dim: #9CACC6;--text-mute: #64758F;--text-on-dark: #EAF1FB;--sh-1: 0 1px 2px rgba(0, 0, 0, .4);--sh-2: 0 2px 6px rgba(0, 0, 0, .45), 0 14px 30px -14px rgba(0, 0, 0, .7);--sh-3: 0 4px 10px rgba(0, 0, 0, .5), 0 26px 56px -20px rgba(0, 0, 0, .8);--sh-nav: none;--ok: #2DD4A7;--warn: #FBBF24;--bad: #FB6B6B;--bubble-in: #1A2740;--bubble-out: color-mix(in oklch, var(--accent) 22%, #16243C);--scrim: rgba(4, 8, 16, .62);--glass-tint: rgba(26, 39, 64, .62);--glass-tint-thin: rgba(26, 39, 64, .44);--glass-lip: rgba(255, 255, 255, .16);--glass-lip-low: rgba(255, 255, 255, .09);--glass-edge: rgba(150, 180, 225, .14);--sh-glass: 0 8px 32px -8px rgba(0, 0, 0, .6);--nav-bg: var(--n-1000);--nav-bg-2: #0A1223;--nav-text: #E4EDFA;--nav-text-dim: #8FA1BC;--nav-label: #55688A;--nav-hover: rgba(255, 255, 255, .05);--nav-active-bg: rgba(255, 255, 255, .09);--nav-active-tx: #FFFFFF;--nav-border: rgba(255, 255, 255, .07);--nav-card: rgba(255, 255, 255, .045)}:root{--ok-soft: color-mix(in oklch, var(--ok) 14%, transparent);--warn-soft: color-mix(in oklch, var(--warn) 15%, transparent);--bad-soft: color-mix(in oklch, var(--bad) 14%, transparent);--duck-soft: color-mix(in oklch, var(--duck) 15%, transparent);--shade-deep: var(--n-1000);--shadow: var(--sh-2)}*{box-sizing:border-box}html,body{margin:0;height:100%}body{font-family:var(--font-ui);background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;overflow:hidden}#root{height:100dvh}button{font-family:inherit;cursor:pointer;border:none;background:none;color:inherit}input,textarea,select{font-family:inherit}::selection{background:var(--accent-soft)}:where(button,a,input,textarea,select,[tabindex]):focus-visible{outline:2px solid var(--accent);outline-offset:2px}*::-webkit-scrollbar{width:9px;height:9px}*::-webkit-scrollbar-thumb{background:var(--border-2);border-radius:var(--r-pill);border:2px solid transparent;background-clip:padding-box}*::-webkit-scrollbar-thumb:hover{background:var(--text-mute);background-clip:padding-box}*::-webkit-scrollbar-track{background:transparent}.app{display:grid;grid-template-columns:var(--sidebar-w) 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40px}.page__intro{display:flex;justify-content:space-between;align-items:flex-end;gap:14px;margin-bottom:18px;flex-wrap:wrap}.page__title{font-family:var(--font-display);font-size:22px;font-weight:600;letter-spacing:-.02em;margin:0;color:var(--text)}.page__sub{color:var(--text-dim);font-size:13px;margin:5px 0 0}.btn{display:inline-flex;align-items:center;gap:8px;justify-content:center;height:36px;padding:0 15px;border-radius:var(--r-md);font-weight:600;font-size:13px;border:1px solid var(--border-2);color:var(--text);background:var(--surface);box-shadow:var(--sh-1);transition:var(--dur-1) var(--ease);white-space:nowrap}.btn:hover{border-color:var(--n-300);background:var(--surface-2)}.btn:focus-visible{outline:none;box-shadow:0 0 0 3px var(--accent-ring)}.btn--primary{background:var(--accent-2);color:var(--on-accent-2);border-color:transparent;box-shadow:inset 0 1px #ffffff38,0 6px 16px -8px color-mix(in oklch,var(--accent-2) 70%,transparent)}.btn--primary:hover{background:color-mix(in oklch,var(--accent-2) 88%,#000);border-color:transparent}.btn--ghost{background:transparent;border-color:transparent;color:var(--text-dim);box-shadow:none}.btn--ghost:hover{background:var(--surface-2);color:var(--text)}.btn--danger{color:var(--bad);border-color:color-mix(in oklch,var(--bad) 30%,transparent)}.btn--danger:hover{background:var(--bad-soft);border-color:var(--bad)}.btn--sm{height:30px;padding:0 11px;font-size:12.5px;border-radius:var(--r-sm)}.btn:active{transform:scale(.97)}@media(prefers-reduced-motion:reduce){.btn:active{transform:none}}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-2xl);box-shadow:var(--sh-1),inset 0 1px 0 var(--glass-lip-low)}.card.pad{padding:var(--pad-card)}.card .card__head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px}.card__head>div:first-child{flex:1 1 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7px;border-radius:var(--r-pill);font-size:11.5px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;background:var(--accent-2);color:var(--on-accent-2)}.badge.soft{background:var(--accent-soft);color:var(--accent)}.badge.dot{min-width:8px;width:8px;height:8px;padding:0}.tag{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;color:var(--text-dim)}.tag:before{content:"";width:8px;height:8px;border-radius:50%;background:currentColor}.mini-tag{font-size:10.5px;font-weight:600;padding:3px 8px;border-radius:var(--r-xs);background:var(--surface-2);color:var(--text-dim);border:1px solid var(--border);display:inline-flex;align-items:center;gap:3px}.mini-tag.hot{background:var(--bad-soft);color:var(--bad);border-color:transparent}.mini-tag.wait{background:var(--warn-soft);color:var(--warn);border-color:transparent}.status-pill{font-size:11.5px;font-weight:700;padding:4px 11px;border-radius:var(--r-pill)}.role-pill{font-size:11.5px;font-weight:700;padding:4px 11px;border-radius:var(--r-pill);background:var(--surface-3);color:var(--text-dim)}.role-pill--owner{background:var(--accent-2-soft);color:var(--accent-2)}.role-pill--agent{background:var(--accent-soft);color:color-mix(in oklch,var(--accent) 72%,var(--text))}.live-dot{width:7px;height:7px;border-radius:50%;background:var(--ok);box-shadow:0 0 0 0 var(--ok);animation:pulse 1.8s infinite}@keyframes pulse{0%{box-shadow:0 0 color-mix(in oklch,var(--ok) 60%,transparent)}70%{box-shadow:0 0 0 6px transparent}to{box-shadow:0 0 0 0 transparent}}.dot{width:8px;height:8px;border-radius:50%;flex:none;margin-top:6px}.dot.ok{background:var(--ok)}.dot.warn{background:var(--warn)}.dot.accent{background:var(--accent)}.dot.bad{background:var(--bad)}.tint{width:36px;height:36px;border-radius:var(--r-md);display:grid;place-items:center;flex:none}.tint--blue{background:color-mix(in oklch,var(--t-blue) 14%,transparent);color:var(--t-blue)}.tint--green{background:color-mix(in oklch,var(--t-green) 14%,transparent);color:var(--t-green)}.tint--purple{background:color-mix(in oklch,var(--t-purple) 14%,transparent);color:var(--t-purple)}.tint--amber{background:color-mix(in oklch,var(--t-amber) 16%,transparent);color:var(--t-amber)}.ring{width:26px;height:26px;border-radius:50%;flex:none;background:conic-gradient(var(--accent) 0%,var(--surface-3) 0);-webkit-mask:radial-gradient(circle,transparent 58%,#000 59%);mask:radial-gradient(circle,transparent 58%,#000 59%)}.meter{height:8px;border-radius:var(--r-pill);background:var(--surface-3);overflow:hidden}.meter--sm{height:6px}.meter__fill{display:block;height:100%;border-radius:var(--r-pill);background:var(--accent);transition:width var(--dur-3) var(--ease)}.meter__fill.warn{background:var(--warn)}.chan{width:28px;height:28px;border-radius:var(--r-sm);display:inline-flex;align-items:center;justify-content:center;flex:none;color:#fff}.chan svg{width:16px;height:16px}.chan--whatsapp{background:var(--c-whatsapp)}.chan--instagram{background:radial-gradient(circle at 30% 110%,#ffd86b,#f47a2b 25%,#e1306c 55%,#8134af 90%)}.chan--messenger{background:radial-gradient(circle at 30% 0%,#00c6ff,#0a7cff 55%,#a033ff)}.chan--telegram{background:linear-gradient(180deg,#37bbfe,#2aabee)}.chan--tiktok{background:linear-gradient(135deg,#25f4ee,#12121a,#fe2c55)}.chan--email{background:var(--c-email)}.chan--voice{background:var(--c-voice)}.chan--webchat{background:var(--c-webchat)}.chan--sm{width:18px;height:18px;border-radius:var(--r-xs)}.chan--sm svg{width:11px;height:11px}.tbl{width:100%;border-collapse:collapse}.tbl th{text-align:left;font-family:var(--font-mono);font-size:10px;text-transform:uppercase;letter-spacing:.09em;color:var(--text-mute);font-weight:600;padding:0 12px 9px}.tbl td{padding:9px 12px;border-top:1px solid var(--divider);font-size:13px;color:var(--text)}.tbl tbody tr{transition:background var(--dur-1) var(--ease)}.tbl tbody tr:hover{background:var(--surface-2)}.tbl .num{font-family:var(--font-mono);font-weight:600}.tbl-agent{display:flex;align-items:center;gap:10px}.tbl-agent>div>div{white-space:nowrap}.tbl td:first-child{min-width:150px}.csat{font-family:var(--font-mono);font-weight:700;color:var(--ok)}.tbl--camp th,.tbl--camp td{padding-left:16px;padding-right:16px}.tbl--camp td:first-child,.tbl--camp th:first-child{padding-left:18px}.seg{display:flex;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-md);padding:3px;gap:2px}.seg__btn{flex:1;height:30px;border-radius:var(--r-sm);font-size:12.5px;font-weight:600;color:var(--text-dim);white-space:nowrap;transition:var(--dur-1) var(--ease)}.seg__btn.on{background:var(--surface);color:var(--text);box-shadow:var(--sh-1)}.toggle{width:46px;height:27px;border-radius:var(--r-pill);background:var(--surface-3);border:1px solid var(--border-2);position:relative;transition:var(--dur-2) var(--ease);flex:none}.toggle span{position:absolute;top:2px;left:2px;width:21px;height:21px;border-radius:50%;background:var(--text-mute);transition:var(--dur-2) var(--ease)}.toggle.on{background:var(--accent-2);border-color:transparent}.toggle.on span{left:21px;background:#fff}app-page-hero,app-data-state{display:block}.hero{display:flex;align-items:center;gap:18px;margin-bottom:24px}.hero__tile{width:56px;height:56px;border-radius:var(--r-lg);display:grid;place-items:center;flex:none;color:var(--text-on-dark)}.hero__tile--blue{background:linear-gradient(135deg,var(--t-blue),color-mix(in oklch,var(--t-blue) 55%,var(--shade-deep)))}.hero__tile--green{background:linear-gradient(135deg,var(--t-green),color-mix(in oklch,var(--t-green) 55%,var(--shade-deep)))}.hero__tile--purple{background:linear-gradient(135deg,var(--t-purple),color-mix(in oklch,var(--t-purple) 55%,var(--shade-deep)))}.hero__tile--amber{background:linear-gradient(135deg,var(--t-amber),color-mix(in oklch,var(--t-amber) 55%,var(--shade-deep)))}.hero__text{flex:1 1 auto;min-width:0}.hero__title{font-family:var(--font-display);font-size:26px;font-weight:600;letter-spacing:-.02em;margin:0;color:var(--text)}.hero__sub{color:var(--text-dim);font-size:14px;margin:6px 0 0}.hero__actions{display:flex;align-items:center;gap:10px;flex:none}.sect-label{font-size:10.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--text-mute)}.stat-strip{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));clip-path:inset(1px 0 0 1px)}.sect-label~.stat-strip{margin-top:16px}.stat{padding:14px 22px;box-shadow:inset 1px 0 0 var(--border),inset 0 1px 0 var(--border)}.stat:first-child{padding-left:0}.stat__k{font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--text-mute)}.stat__v{font-family:var(--font-display);font-size:28px;font-weight:600;color:var(--text);margin-top:4px}.stat__hint{font-size:12px;color:var(--text-dim);margin-top:3px}.card:has(.card__art){position:relative}.card__art{position:absolute;top:0;right:0;pointer-events:none}.card+.card{margin-top:16px}.kpi-grid>.card+.card,.camp-kpis>.card+.card,.conn-grid>.card+.card,.dash-grid>.card+.card,.page--split>.card+.card{margin-top:0}.tbl--rows-clickable tbody tr[role=button]{cursor:pointer}.tbl--rows-clickable tbody tr[role=button]:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}.state{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;padding:48px 20px;text-align:center;color:var(--text-dim)}.state__icon{color:var(--text-mute)}.state--error,.state--error .state__icon{color:var(--bad)}.state__retry{margin-top:2px;padding:8px 16px;border-radius:var(--r-md);border:1px solid var(--border-2);background:var(--surface);color:var(--text);font-weight:600;font-size:13px}.state__retry:hover{background:var(--surface-2)}.field{display:block}.field__label{display:block;font-size:12px;font-weight:600;color:var(--text-dim);margin-bottom:5px}.field__hint{font-size:11.5px;color:var(--text-mute);margin-top:4px}.req{color:var(--bad);margin-left:2px}.field input:not([type=checkbox]):not([type=radio]),.field select,.field textarea{width:100%;padding:9px 11px;border-radius:var(--r-md);background:var(--surface-2);border:1px solid var(--border-2);color:var(--text);font-size:13px;font-family:inherit;outline:none}.field textarea{resize:vertical}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--accent)}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.field--wide{grid-column:1 / -1}.callout{display:flex;gap:10px;padding:14px 16px;border-radius:var(--r-lg);background:var(--surface-2);border:1px solid var(--border);font-size:13px;color:var(--text-dim)}.callout--warn{background:var(--warn-soft);border-color:color-mix(in oklch,var(--warn) 30%,transparent);color:var(--warn)}.modal-scrim{position:fixed;inset:0;background:var(--scrim);z-index:80}.modal{position:fixed;z-index:81;top:50%;left:50%;transform:translate(-50%,-50%);max-height:88vh;display:flex;flex-direction:column;background:var(--surface);border-radius:var(--r-2xl);box-shadow:var(--sh-3),inset 0 1px 0 var(--glass-lip-low);animation:modalIn var(--dur-2) var(--ease)}@keyframes modalIn{0%{opacity:0}to{opacity:1}}.modal__head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:18px 20px;border-bottom:1px solid var(--border);flex:none}.modal__title{font-weight:700;font-size:16px;color:var(--text)}.modal__sub{font-size:12.5px;color:var(--text-mute);margin-top:4px}.modal__body{padding:18px 20px;overflow:auto}.modal__foot{display:flex;justify-content:flex-end;gap:10px;padding:14px 20px;border-top:1px solid var(--border);flex:none}app-ajustes-tabs{display:block}.tabs{display:flex;gap:4px;flex-wrap:wrap;margin-bottom:20px;border-bottom:1px solid var(--border)}.tab{padding:10px 4px;margin-right:18px;font-size:13.5px;font-weight:600;color:var(--text-dim);text-decoration:none;position:relative}.tab:hover{color:var(--text)}.tab.active{color:var(--accent)}.tab.active:after{content:"";position:absolute;left:0;right:0;bottom:-1px;height:2px;border-radius:var(--r-pill);background:var(--accent)}.glass,.ng-dropdown-panel{background:linear-gradient(color-mix(in oklch,var(--glass-hue) 7%,transparent),transparent),var(--glass-tint);backdrop-filter:blur(var(--glass-blur)) 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22px}.thread-head{height:52px;flex:none;display:flex;align-items:center;gap:11px;padding:0 16px;border-bottom:1px solid var(--border);background:var(--panel)}.thread-head__name{font-weight:700;font-size:13.5px;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thread-head__sub{font-family:var(--font-mono);font-size:10.5px;color:var(--text-mute);display:flex;align-items:center;gap:6px;min-width:0;margin-top:2px}.thread-head .icon-btn{flex:none}.thread-body{flex:1;overflow:auto;min-height:0;padding:16px 18px 12px;display:flex;flex-direction:column;gap:9px}.thread-day{align-self:center;font-size:11px;font-weight:600;color:var(--text-mute);background:var(--surface);border:1px solid var(--border);padding:4px 13px;border-radius:var(--r-pill);margin-bottom:10px}.bubble-wrap{display:flex;align-items:flex-end;gap:9px}.bubble-wrap.out{justify-content:flex-end}.bubble{max-width:65%;padding:7px 11px 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var(--ease)}.lf-input:focus-within{border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-ring);background:var(--surface-2)}.lf-input>svg{flex:none;color:var(--text-mute)}.lf-input:focus-within>svg{color:var(--accent)}.lf-input input{flex:1;min-width:0;border:none;background:none;outline:none;color:var(--text);font-size:15px;font-weight:500}.lf-input input::placeholder{color:var(--text-mute);font-weight:400}.lf-eye{flex:none;width:28px;height:28px;display:grid;place-items:center;border-radius:var(--r-sm);color:var(--text-mute);border:none;background:none;cursor:pointer}.lf-eye:hover{color:var(--text);background:var(--surface-3)}.lf-row{display:flex;align-items:center;justify-content:space-between;margin:4px 0 24px}.lf-check{display:flex;align-items:center;gap:9px;font-size:13.5px;color:var(--text-dim);cursor:pointer;-webkit-user-select:none;user-select:none}.lf-check 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12px;font-size:12.5px;font-weight:600;margin-bottom:14px}.lf-submit{width:100%;height:52px;border-radius:var(--r-md);font-family:var(--font-display);font-size:15.5px;font-weight:600;letter-spacing:-.01em;display:inline-flex;align-items:center;justify-content:center;gap:9px;color:var(--on-accent-2);border:none;cursor:pointer;transition:filter var(--dur-1) var(--ease),transform .08s var(--ease);background:var(--accent-2);box-shadow:0 14px 30px -12px color-mix(in oklch,var(--accent-2) 70%,transparent)}.lf-submit:hover{filter:brightness(1.05)}.lf-submit:active{transform:translateY(1px)}.lf-submit:disabled{opacity:.7;cursor:default}.lf-submit app-icon{transition:transform var(--dur-2) var(--ease)}.lf-submit:hover app-icon{transform:translate(3px)}.lf-divider{display:flex;align-items:center;gap:14px;margin:24px 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